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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 11,939 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely exactly what I need because I have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase i highly recommend Best Buy great staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this for the computer I purchased but nice to have the assurance that the laptop my 10 year old uses is covered in case something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great too have just in case you need to replace a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. So I can not give a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER SAFE THAN SORRY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use for my asus computer but haven't had to use it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids like mine you have to make sure to get insurance on everything for peace of mind. Haven’t filed a claim but it’s nice having peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several, but liked this one overall. Quality and price can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it much, but they did resound quickly with a fridge issue and they replaced my fridge at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I usually dont buy protection plans, but after dropping my last laptop, i know better now . Good price, not too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Geek squad has a really good reputation helping and servicing peoples needs. Its well worth having that extra service on your stuff you buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damage Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our laptops in all types of conditions and this product offers the type of protection we need to feel comfortable taking our laptops where we go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have to have. So far I everything’s working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right guidance for protecting the new asset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative drive me through the whole process and the probabilities of accidents for the intended use in the school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad protection - worth to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 microsoft surface pro laptops from BestBuy and i got all of them GeekSquad protection. Good to have this for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You b crazy not to get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Thing to Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it was a little complicated for me snice I couldn't go into the store because of Covid, but shipping and receiving it through the mail went fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan on high $$$ item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc laptop for gaming, we purchased for our son schoolwork and we found this laptop and added this protection plan, hopefully we never have to use it.

    I would recommend this to a friend