Customer Ratings & Reviews

I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

Geek Squad Protection keeps your device safe when manufacturer warranties come up short. Protect your laptop purchase with a Geek Squad Protection Plan that includes Accidental damage!!!

I have a cat and he loves my laptop. He always wants to lay on it and he pulled a couple of keys off. I got them to fix it for me. I was in and out in a flash.

Best ever free maintenance on the computer for an entire year. You can’t beat this.

Helped me over the phone to get back in to my sons laptop

The Geek Squad provides the best customer service and they are knowledgeable of their products and resolve your issues within reasonable timing

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Never had to use this but I like knowing that I have it! Considering I have a smaller laptop that is a 2 in 1, I wanted to be able to protect it.

Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.

Smartest thing I ever did definitely will get warranty on every product I get

All ways to have a peace of mind geek squad they're very good when it comes to repairing or replacing I'll give you store credit on an item that is defective

I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.

Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.