Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 11,939 reviews
  • Rated 5 out of 5 stars

    Laptop ENVY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have the complete money to pay the extended guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of security.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopping for the best. It gives me a little comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting the insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny, computer keyboard stopped working and they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad protection on our items - they are easy to work with and great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and well worth the money. The only downside is the length of time to get an appointment. The staff is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i wont buy expensive items without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended always ... wont buy a computer or appliance without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend geek squat, I have bought this insurance for another laptop before and they take care of your claim very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never fail to purchase geek squad protection. This is one of the main reasons I purchase at best buy because of the great protection and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team Geek Squad for Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support of Geek squad is excellent, when the laptop is broke they fix it inmediatelly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won’t use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but thankfully we haven’t used it. Our daughter will be taking it back and forth to school better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on ape computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service provided by great team of professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is a must for anything that costs over $200.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for every single laptop or computer purchase you buy. I have used my GSP multiple times saving me thousands of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but life saving!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a laptop this protection is an absolute MUST HAVE. They will guarantee your device is protected, fixed, or completely replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what I bought this for, but I'm sure it'll come in handy om whatever the thing was!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an Awesome group of very helpful and talented customer service/technical support. I think it is a Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was working slow. I bought it in to the store with appointment and they get got it back working faster. I’m glad I had that warranty on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad to back me up is always a good thing because I have a small child who is always unpredictable so it's good to know I have them to fix what I need for my lap top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing people to work on your items dont cost you anything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!

  • Rated 5 out of 5 stars

    Laptop lenevo 15.6 inch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that the screen was big and it was a touchscreen also so that was cool.

    I would recommend this to a friend