Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 11,939 reviews
  • Rated 5 out of 5 stars

    Geek Squad Good Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help, are patient and solve your problem!!!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing product just rating for the points! And filling this out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad works great. I always get the protection because I’m not Tech Savy. They are always helpful and make sure the product is fixed or new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a Microsoft pro that would not charge. Took it to the Geek Squad for help. They sent it off and 2 weeks later had a new computer waiting on me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great resource!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, all of my issues have been handled professionally, and in a very friendly manner. Notifications for time frames to have work done could stand monitoring and improvement. Overall, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the purchase!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it so far but for the price and coverage it’s a great buy to protect my device. A piece of mind purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy where to buy the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hands down best warranty anywhere. Thank you bestbuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Full Coverage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the coverage from the service; consumer service is extremely nice to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian Thabet was friendly & helpful He help me setup my computer and he ask me if I want it to see what they put on my computer...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an absent minded daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given how my daughter treats her computer, we needed the geek squad protection for two years. Haven't needed it yet, but I am sure we will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointment made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wasted a cup of chocolate milk on the key board and thank goodness for purchasing the warranty! They will clean and be good as new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the geek squad is a no brained. When you purchase electronics, you must have a protection plan for the just in case moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it was a little expensive but it’s always better safe than sorry. Bought for the fact that there is a chance something could go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They assisted and fixed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to add because my son always has questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVEN'T USED IT YET. FROM PAST EXPERIENCE THE 2 YEAR ACCIDENTAL GEEK SQUAD PROTECTION IS A GOOD THING TO HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it before on previous laptop purchase and worth every penny. And extra perks included was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gentleman and put everything together for me and showed me all that I could absorb now and will be back for my questions that need answering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks are just the best. I am so glad there is a Best Buy in England so my son can use their services while he is living there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop of three years in to get repaired and am quite happy with the results. Highly recommend purchasing this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always worked well for me. The few times I’ve had a problem they have done really well in fixing it. I wouldn’t be without it.

    I would recommend this to a friend