Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11939 reviews
(11,939 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Online customer service geek squad was great?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used.Geek Squad once and they were great. Quick service, easy to follow instructions.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GET THE WARRANTY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a must! Worth the extra money. The Geek Squad are so knowledgeable
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Brings peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowing our purchases are backed by this protection plan brings so much peace of mind. Highly recommend.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy it again and tell my friend family about the products
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love knowing i have this service available when and if i need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help when you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love knowing that I am protected should something happen. I am not very techno savvy so am thrilled that I have a team to call for help. Thank you!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has always been good in solving basic problems with computers and other devices and worth the expense to get a protection plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t make a big purchase without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good, reliable and safe thing It is good price
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Title1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection when needed! Everyone should buy this watch
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This added protection gives peace of mind, but more importantly, it can back as a lifesaver on a recent purchase. It is a good deal.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hope I don't need but glad its there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice to have and gives me a sense of added security and protection on my purchases
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Vert Satisfied!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I purchased the extended warranty. Will be using it this week as we've had some unfortunate issues with our Xbox. Thankful I have the warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the comfort in knowing that if something went wrong with my product I have a warranty behind me to help rectify the issue.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Life Saver
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard in my laptop died after four months. Dropped it off at my local BB, was shipped to repair center, and I had it back in my hands within a week.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly believe in protection plans. I always purchase additional coverage. I have never had a problem when I had to call the Geek Squad.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase Best Buys Geek Squad Protection on my Higher Priced Purchases. I like the Peace of Mind that it gives me if something goes wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 3 year warranty because that I got a refund of my laptop
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped resolve my tablet issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I very frequently purchase protection plans. I find the Geek Squad to be very helpful in resolving issues if they arise.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
