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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 11,939 reviews
  • Rated 5 out of 5 stars

    A valuable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with all my computer needs. They are courteous and upfront towards me. I recommend getting their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the protection plan!!! No question about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agentes came to instales the washer and dryer, super fast services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has alway been so helpful with every product that I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of minf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like having the insurance so if anything happens we a covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to bring in the laptop and fixed with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mind to have Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Geek Squad I don't have to worry if something happens to my computer. They can help me online as well.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for sharing this with us!! We love hearing this. We agree that it's important to protect your investments. The peace of mind is great to have! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice knowing they will fix it if anything goes wrong definitely worth buying the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it recently, but when I did it was an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service for your products! I feel an extra sense of security knowing it’s accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never disappointed in Geek Squad service ins. we have had to use it many times due to lightning, Viruses and adding new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop for my granddaughter for college and consider this extra protection a must! So glad it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box computer & was in amazing condition. Came in within less than 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to get my product shipped and they kept in contact with the progress of my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not an electronic I would not entrust to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad delivered and installed my tv with a wall hanger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad to have coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought many computers over the years. the coverage is nice to have as you never know when you'll need it. all previous work was satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You NEED this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan for your electronics specially if Geek Squad is available. A great plan, great value and they fix it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy I got the warranty it was a life saver the looked at it and it was defective they exchanged it right away and set it up for me

    I would recommend this to a friend