Customer Ratings & Reviews

Great service and they were really hopefully and it did take a long time to get setvice

Bought. Y daughter the laptop for online school and could not give up the geek squad offer knowing that there is bound to be accidents

I'm glad I purchased this Incase anything happens to my computer

The Geek squad is the best. The service is unbeatable. Great customer service and they really know their stuff. Having the service plan makes it easier to get the problem solved/

Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

I love Best Buy They stand behind all your products.

Geek squad provides excellent service, if you plan on purchasing any high tech gear I highly recommend you use their service.

Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

I live with children and on serval occasion, water damage was caused. It was truthfully a blessing the accidental protection.

I was assisted by Crystal C. at the West Covina location. Excellent person and customer service.

I haven’t had to use this new one and pray that I don’t, but they have been too star from every experiment had in the past!

Call and asked a few questions about the product and received the help I needed and also advise on things I could do better and more efficiently.

Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny

Always a great thing to purchase when you buy electronics have for teenagers Sometimes they can be a little rough on things.

A most have to protect any of your product in case anything gets damage it can easily be replace without having to buy a new one

This is the third laptop purchased: one for myself, another as a gift, and another to replace an old laptop. I'll only go to Best Buy.

Have not used it on this laptop but thier service is good and friendly.

The geek squad protection is worth it to me. I am not that good with tech products. With the Geek square, they are a phone call away!

hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered