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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 11,939 reviews
  • Rated 5 out of 5 stars

    Geek Squad has saved me wasted money on defects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad on most of my purchases. It has saved me a couple of times in returning defective units for credit on something better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not needed the use of Geek squad at this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought so that the person I bought the computer for would have the use of it until they graduated from collage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent way to protect your investment. I have used this many of times. If they cannot repair the device they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then I went from 1 year Geek Protection to 2 years thzts how Good n worth it they're always there to help n fix what I did wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is great - hopefully will never need it, but it's comforting to know it's there considering the price of laptops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the insurance. Recommend is 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great and very helpful. If anything happens it’s basically covered I would recommend also getting geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great with the coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I have in the past and Best Buy is great with their coverage on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be covered just in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this one, yet but for other computers and products, I have. Geek Squad has handled some complex and simple issues with no hassle and of course, no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me out numerous times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe every apple owner should have this because you never know, always get this for my products

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thanks for sharing this with us! We completely agree that it's important to protect your investments. If you have any further questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Transfer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This way I always know there is help! Ran into issue transferring, it was bought as present. They have already helped get it solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth the money I was able to to send my device in for free repair and free shipping back to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue with my computer I went straight to geek squad. They diagnosed it and fixed it within a couple days. Get geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had any issues with Geek Squad. I appreciate the caring and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad protection is good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is such a good deal. One time of a big virus, or a spill and it's paid for by getting the protection. They had it fixed in a day and a half ! Good deal :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me on my previous laptop- I would always get geek squad if it has warranty on whatever I get that’s technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase anything without the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definatly recommened getting the extra plan you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were fast and very efficient in setting up my new laptop. The help made everything so much easier during this difficult time

    I would recommend this to a friend