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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 11,939 reviews
  • Rated 5 out of 5 stars

    Can't live without it...Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never own a computer without it. Love the chat box and they are very knowledgeable and very helpful and so patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have just in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have extra insurance. I have not had to use it, but glad to know I have it. I have had great success with the Geek Squad and their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps & more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third renewal of Geek Squad service. When I go online or go directly to BestBuy store, they are great for getting things running again and also answering questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this brand. Have had no issues and would recommend it to others looking for value for their dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only reason I shop at Best Buy is for the warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually a great investment for pricey electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure i have not had to use this protection but i bought for peace of mind because the computer was for a teenage boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price, easy to order and pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy online ordering and even easier curbside pickup. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have it in my back pocket so-to-speak! Insurance for those what-if situations that may happen to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a reasonable price...peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have on all BB Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all BestBuy products. I would not get any electronic without the support / service. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome example of good service from Best Buy workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can ever buy anywhere no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend so much money on a laptop you need to get warranty!!! Super important especially because it cost me so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays to be protected! They stand by their protection plan. Really nice to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection program is the absolute best around! Never a hassle, just fixed right the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.

    I would recommend this to a friend