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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 11,939 reviews
  • Rated 5 out of 5 stars

    Feeling secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it before on prior computers and definitely worth the cost if having to repair a time or 2 during (which I did).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service and service technicians. Service is prompt and efficient, and technicians are helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says. Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Good product. If something is broken they repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed me TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value I would definitely recommend this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that my computer is going to be covered under any accident. Love the complete peace of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great— Sometimes Long Waits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome, this warranty covers everything basically. Although geek squad tends to be really busy and sometimes you end up waiting a long time to have your device fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is peace of mind. I know if anything goes wrong with my purchase the Geek Squad will take care of me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this service as of yet but it is good to know that I'll have it, within 2 years, if I need it. Better safe than sorry.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We completely agree that it's important to cover your investments just in case. We hope you don't need to use the plan but will be here for you if you ever needed it.

  • Rated 5 out of 5 stars

    Computer product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product and it work as l would expect to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spill Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I never had to utilize it, however its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a Great product to have. It really comes handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy any electronic anymore unless I get the Geek Squad protection plan. Very worth it. I have used it multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a black Friday purchase which was priced very well amd good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option was free when I bought my daughter's Chromebook for Christmas. I made sure she took advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got my back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind knowing that anything could be damaged to product at anytime and I'll be 100% covered.

    I would recommend this to a friend