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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 11,939 reviews
  • Rated 4 out of 5 stars

    Easy to start programs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for agents to start this small lap top, everything is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is one of the best better companies so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty. They have replaced a few of my lroducts due to being lemons, or to expensive to keep fixing. I will always purchase a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and compatible with latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If your accident prone, I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any electronics. I've had to use Geek support on items before and the service has always been excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the price came down for me when I purchased the protection plan on sale. Also, it can be returned for a pro rated refund during the life of the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repaired my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad associate was not knowledgeable about the system and how the warranty works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my mom with her laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom when I purchased her laptop even though she doesn't believe in purchasing additional insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to purchase a protection plan juat in case. So far, I have not had any issues with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this service and the Geek Squad fixed my issue quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties with my items. Warranties always come in handy when accidents happen. Get protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad know there stuff and they handle any kind of problem with no issues. The solve everything. Good to have warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for this new experience. So far so good! Happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do take care when I need , I am happy with their service , they listen and co operate

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would never buy a laptop without protection. Hoping not to use it, but if I have to it will be worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing if you buy more than 1 electronic from bestbuy, pays itself off in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought 2 computers to get looked at and repaired. With out this service it would have cost a lot. Very happy I got this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like covering my bases, this plan helps.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that I’m completely covered for three years and don’t have to worry about not having a computer in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing! Hey do such a good job I never have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is so worth having that piece of mind .knowing if anything goes wrong they are right there to,fix it

    I would recommend this to a friend