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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 11,939 reviews
  • Rated 5 out of 5 stars

    Always buy accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy accidental, with small kids at home accidents happen and geek squad makes it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have had a problem with my computers Geek Squad has always been there for me. I highly recommend Geek Squad protection for all computers and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try and insure my equipment for the unexpected waiting to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad on all my electronics I buy from Best Buy. They’re services are great and worth the extra money paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped replace my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful with my first broken computer that was sent to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Let’s see how my warranty goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need any help with this item, but I have comfort knowing that The Geek Squad is standing by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan! They did right by me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. TONIA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great. My son drop his laptop and no run around fixed, and repaired for free. A must purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you always need protection on your electronics, don't be an idiot to say I don't need it b/c it helped to replace my laptop motherboard and another component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3-Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a monitor used eight to ten hours each day, it is smart money to get the 3-year accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock on wood i never have to use it but in the past it has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind in the event something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kids in the house and always feel on edge when they are around my computer and work items. This is a must if you do too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very helpful, courteous & accomadating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection money can buy. The geek squad are knowledgeable and professional. I trust him completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very efficient and cordial on there help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Student: I’ve got this for my girlfriend. She’s very happy: so when she happy I’m happy!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.