Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11939 reviews
(11,939 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Convenient, friendly protection for novice user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always best to get some warranty/coverage for a device as accidents tend to happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to get the three year warranty instead of the 2 because there was a discount. Hopefully I won't have to use it any time soon!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you, Geek Squad for offering this 1-year protection plan. It may come in handy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for people who break stuff easily and have animals that like the be in your personal space
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
HP PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this PC!! I use it for school purposes and so far I have had no problems with it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2139 Leo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With my new product I look forward to get help if and when I need it with me geek squad specially gotten the 1 year warranty
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have yet to avail of this purchase and its purpose but we find ourselves at ease knowing that Best Buy has great service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covers accidents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used this yet. Computer is for grandson and he is rough on electronics. I like the fact that it covers accidental damage. I'm sure it will pay for itself.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This extra protection can come in so handy when you have issues and need the support.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I'm hopeful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this protection with my new laptop. It sounds great and was recommended to me by a friend who bought it and had to use it and said it was an easy process. I'm hoping I won't need it, but glad it's there if I do.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have but I hope I never need to use it. Life can be unexpected but my laptop is protected!!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the protection for my laptop and the price is great for the Geek Squad expertise
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Policy protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must get in case an issue arises. Very helpful staff
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy warranties. There are no hidden fine lines and they commit to what they say. Awesome store to shop at.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is well worth the money I was curious at first but I do not regret the purchase I recommend it to everyone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
disaster plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well this is a wait and see item if it fails or breaks then well see.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Feel more secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this extended protection, This computer should continue to be useful for its life
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Worth it if you use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trust the squad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always utilize Geek squad for all of my bigger purchases. Peace of mind and knowledgeable person to work on and protect my purchases.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
