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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 11,939 reviews
  • Rated 5 out of 5 stars

    This is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I you by chance happen to drop, run over with a car, spill a drink on, or the dog chews up you machine, you are covered. Best plan ever. It's like insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats added security when you make a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Servive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve already had to use the product after owning a laptop for only a couple months. Prompt friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Accidental Protection. It's good to know we have this allow we haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good but never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this but historically the items usually go bad after the contract expires. Sometimes waste of $$$$$.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of transaction. Great customer service very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good the service! Works how you expect it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad explains everything and makes sure even non-tech people understand the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has fixed many things my kids have broken through these plans and have never had issues about doing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the benefits of this insurance are good in terms o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this insurance because I bought a computer for more than 2000 dollars, and the benefits of this insurance are good in terms of the value of the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection just in case there is apribkem or something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best $50 I could spend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom has grand children around a lot and in the last few years she has had a few laptops broken by them. so this protection plan was perfect for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr Greek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchase this plan. Great customer service when you need help on the products that you purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing for extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but necessary as electronics don't seem to last these days. I hate the make appointment thing. Shouldn't have to wait days to bring a broken product, then days for them to ship to repair, then days, and more days to hear anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my question quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to walk me through step by step over the phone without having to make a trip to store. Patient and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it comes in handy if and when needed, I use this device for school and personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra protection when you purchase a laptop for a teen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats having peace of mind with your property. Accidents happen and they jump right in and help. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth their weight in gold. They are a necessary addition for everyone above the age of 14.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best I have bought I love it so much and is very strong and resistant I use it every day and I absolutely love it

    I would recommend this to a friend