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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 11,939 reviews
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was supposed to do. Welcomed protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good value for the service. Did not have to pay that much and the laptop i bought is covered for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the protection just in case your products are not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flesh and bones... not just a voice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past, and they are well worth the price. It is much more reassuring to have someone you can look at, while you talk to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the warranties are costly. But I also feel it’s needed. So unfortunately I overpaid for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like ways best buy has great techs and they can fix anything, the warranty is easy to use with little to no Hassel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s best to have the protection on your laptop. If something happens, at least I will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for coverage. This is a must-have service! Make sure to not pass this service by.great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. anything happens you can get your product fixed or replaced. Love this option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wonder if extended warranties are a good value. A cracked screen or one battery change and the plan pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents who help me with my devices check in and pick up were very well mannered Andrew and Jonathan. Thank you both

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best piece of mind you can give yourself. A laptop is quite an investment so it is nice to have a warranty if anything were to happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped out with my tech issues and solved them failry quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek Squad installed them on my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents attached it to my devisees so glad I have them to help me with all of my computers and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...it's user friendly and I have no problem. The features are so easy to comprehend and I love the great photos the camera takes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the Squad Service plan. If something goes wrong with your purchase. They fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a new laptop, you definitely need some kind of coverage, at least for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on my laptop when I screen crack, they couldn’t fix it so the replaced my entire laptop at no extra charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a Must Buy!! its excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is perfect for my daughter, you just never know when you may need the geek squad to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reason for buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason i bought a peotection plan was the reason i bought a new laotop. I broke the old laptop ( actually my dog did) and i did not have protection plan.

    I would recommend this to a friend