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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 11,939 reviews
  • Rated 5 out of 5 stars

    Rest Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I never need this, but it’s good to have for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im more than happy I got this geek squad service for my laptop I just purchased it's worth buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet. I bought one year protection but hope I don't have to use it. Good experience with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time u buy some it’s great to have a warranty and best buy has great low cost warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying an expensive computer and especially the main user is my son definitely needs a protection, if car needs protection expensive computers need it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I never have had to use this service I am also glad I have it though just in cast something did happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for major laptop purchase as a good defense again all things accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans always seem to help us out when we need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps me sleep better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this is a no Brainer, laptop for my 15 year old. No matter how careful he is, something always breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans for my own peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great how it secures you, like an insurance. After my laptop was stolen i was refunded the months i didn’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came in handy when tablet quit working. No questions asked they replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but it’s worth having, you never know when you will need to use it. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this peace of mind.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can know when there will be something that doesn't act right, right? I'm glad to have this measure of extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend purchasing this as a warranty for any electronic devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. Used Geek Squad service on another unrepairable item, refunded the full sales price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best You Can Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been purchasing all my electronics from Best Buy with the Geek Squad warranty. Everytimw I have a problem, Geek Squad is there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance have used it before and never have a problem with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this yet but am happy to be covered in the event of an emergency. Thanks in advance Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and hopefully I do not have to use it but I know they will have my back if I need to use them

    I would recommend this to a friend