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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 11,960 reviews
  • Rated 2 out of 5 stars

    Tried to use it, cannot see any value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, highly recommend buying geek squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Took a little longer to here back from them after laptop sent in but got full refund!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nessesarry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry nesesary, and usefull for myself. I relly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad it was recommended and offered. The sales associate was polite, knowledgeable and not pushy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know if I break my laptop in 2.5 years it’ll be covered or replaced at full cost :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if you need it easy to work with the team on issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great benefit for our appliances and computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad with all my electronic purchases because I just might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for the geek squad protection plan every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan has proven to pay itself off multiple times, don’t opt out of this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sense of Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a great job diagnosing and working on the computers purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties hands down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it's a no-brainer to get their warranties. They have the best warranty on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service i highly recommend Best Buy Geek Squad to anyone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to get an extended warranty in case cause usually u will start having problems after 1 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service that is a must when buying an electronic in case an accident may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need them to fix my computer but it’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have already used this service for general questions and service. Very friendly staff in NC. Highly recommended if you want peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent - no issues whatsoever. High quality product that I Would recommend to anyone who has purchased a high Dollar piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came with Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues in the pass with My laptop after purchasing along with my Switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection with all my devices. Is great and costumer service works fast.

    I would recommend this to a friend