Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11785 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 11,785 reviews
  • Rated 5 out of 5 stars

    Have a little Patience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless mouse is super easy to use i recommend it i dont regret buying it never give problems atall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer for expensive items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. It saved me multiple times in the past. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection is excellent when you are a person that needs to carry your tech everywher. The department offers excellent service and I believe that everyone that invests in technology should include this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service is Unmatched

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my laptop replaced quickly prior to the corona virus situation got worse. I dropped my laptop less than a week after I purchased it and shattered it and I was covered immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad FTW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, but read the terms for best results!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use this warranty several times with other products and it has never let me down. They always take good care of the service and will replace it if they cannot fix it. Used it with my old MacBook and they replaced it without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty protection that must be purchased when you must use your product daily. In tim, something will break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance on items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service yet but I have in the past and I think is good for what its worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a laptop that I purchased this for and haven’t needed to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! Anytime I need help, they are right there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1yr Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 1yr Protection in case if anything happened to my com, but so far all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can certainly make sense!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent memory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is one of the best one’s I have bought. Its smooth, quite and love the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for AccidentProne people.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

    I would recommend this to a friend