Customer Ratings & Reviews

The staff was super helpful in finding what i needed!

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

I love the Geek Squad crew every time. Always available to help me setup my laptops.

Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

Always get geek squad they will fix anything they are great

I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry

Geeksquad is a great service. Would recommend to add protection to all your devices

with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.