Customer Ratings & Reviews

Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

needed help and got good advice. overall good experience.

I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

Geek squad is always essential! Comes very much in handy when you need them!

Best purchase you can make so you have the protection that you need

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

I am glad inpirchased to protect computer. Useful for anything that may happen.

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

Great computers fit a young girl. Light weight and small. Fits perfect in any book back .

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

Very supportive and professional team. Very satisfying.

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

Bought the service for my laptop but beret had to use them