Customer Ratings & Reviews

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

Geek squad's OLED 'burn in' protection insurance is amazing! Perfect for anyone who appreciates the perfect picture of OLED screens and wants to ensure a great lifespan for their devices.

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

I guess it was ok I never had to used the service. But, it was there in case I needed it.

This is always a most buy when purchasing any tech related item IMO

Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

I haven’t had to use this yet. To be honest, I never know if I should buy extra protection or not. I tend to lean toward “better safe than sorry” when it comes to extended warranties on tech.

Very good. They are super helpful everytime i have needed them.

My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

A great service to have when your warranty runs out. I highly recommend purchasing this when you buy expensive electronic devices.

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

Have all questions answer great timing and attention and buying for all my items

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

Warrenty is better than none ..in my way of work so at least its covered