Customer Ratings & Reviews

Highly recommend especially if you buy your kids electronics. Claims are easy and it will help if needed.

Great insurance just in case our product need fixing

I bought this for the sole purpose of completing my school assignments with the added benefit of using it as a tablet. It does a great job at it and has helped me reduce the weight of my backpack by a lot as well.

This is great service for any electronic you purchase. I recently purchased a tab that unfortunately was having problems and after a few months started glitching. It fell so the screen was a bit cracked at the corner and i went to geek squad. They credited me for the price of tab and plan i payed that i used to purchase another.

This was a must when purchasing a new laptop to be used for school work, saves a lot of worry.

a good option to extend the coverage period of Apple Care.

Its a good product to add to any device you purchase

Excelent service Carefully The excelent technician

The service was very helpful. Detailed on my needs.

I find this service to be a life saver everytime I get in a jam. Mostly use the online service to solve my problems. I have not found them unable to help me. The only problem is when I try to use the store now that we have Covid-19 issues. No it is not cheap but it keeps me from running to some store and leaving the computer to be picked up later. So I am keeping it in place unless I reduce myself to one new computer under warrenty and if I buy it at Best Buy at Christmas I get free Geek Squad service, or that is what it was two years ago.

They are wonderful people and was very helpful when I needed them.

I wasn't very tech savvy at the time of purchase. I went in for help with the Geek squad because I couldn't figure out why the keyboard and mouse wouldn't work lol. It was a quick fix by just putting the batteries in (I felt so dumb lol)... anywho, Thanks so much Geek Squad!

In the past my laptop was damaged and there was nothing I could do. I knew that I needed to add geek squad protection this time. They have great customer service and someone is always able to give me an answer I am looking for in order to solve my solution.

Geek squad is always a yes for us. Love the customer service and the vast knowledge of the “geeks” that come out.

Best customer service I have ever had. Super sweet and kind people. Answered every question I had .

I always buy my laptops at Best Buy. Part of the reason for that is because of the available warranty. I travel all the time for business and need a warranty that is good at any Best Buy. I have had to use these warranties before and have never had a problem having them honored. I would not buy a computer without one!

Knowing that my device is covered for accidental damage gives me total peace of mind, especially since accidents can happen when you least expect it. No-brainer.

Geek squad was super helpful in replacement of my charger. Process was super quick and smooth.

I have always purchased geek squad protection with all my best buy purchases, it has come in very handy with tricky situations that i otherwise would not be able to handle.

OK I love the geek squad. They are worth every penny. I purchased the service because my son breaks everything. He’s 12 or he loses it. I had to use the geek squad to restore his iPhone because he changed his password and forgot it. They were able to help me as soon as I walked in and they solve the problem while I waited. Then I had to have AirPods replaced, that was also super efficient and everyone was very friendly. Thanks geek squad.