Customer Ratings & Reviews

You can always use more protection dependable and a smart purchase.

A very nice peace of mind when you can ensure that no matter what happens to your devices that Geek Squad has it covered.

Love this protection. It gives me peace of mind when using my device on the go

Haven’t had to use this extended warranty yet but I understand that Best Buy protection products are in another class when it comes to honoring warranties.

What’s not to love about the Geek Squad protection??? I get all of my electronics, TV’s, laptops, monitors, etc., all from Best Buy because of this. They really look out for their customers. And there is no receipt to hold on to and pray it does not fade out before the warranty is up. Add in the option of mounting TV’s, just another plus! Thank you Best Buy!

Have always had a fantastic job with Geek squad, Super impressed with how knowledgeable they are on basic stuff. Actually pretty impressed on l i'm helpful they've been for more complicated stuff as well. Very impressed with the fact that when they don't know an answer they don't send you away they help you find a solution.

I came with uncertainties regarding my returned product and was greeted with insight on both my product and in-depth details about geek squad product coverages that ended up saving me hundreds just for becoming a member. Highly-recommend their services

Great machine. It completely broke the day I bought it. But I got it on an “open box special” for like $300 so I wasn’t mad. The warranty completely fixed the machine and it has worked great since. I got it for my parents. They love it. It is lightning fast. Although they only use it for light browsing and email and printing documents.

Amazing device. Does everything I need it to and more! Would never buy another brand after owning this. definitely RECCOMEND!

The best one year protraction I felt way safer being clumsily either my laptop

Service is excellent every time I visit and that is frequently staff is always friendly and knowledgeable

I have always loved geek squad services for several years. This is why I just keep purchasing it there quick in resolving issues. I don’t feel judged when I need something fixed or replaced or repaired. They always do it with helpful advice, and I’ve never had an issue. They haven’t been able to solve.

I have never regretted geek squad coverage. My kids break laptops regularly and this is the only plan I would ever get.

Great insurance for my new daughter laptop. I hope to not use it anyway.

So far the folks at Geek Squad have been great. Now I’m about to find out how good the actual warranty is because the refurbished aka Re-BSed computer keeps breaking down and I’ve only had it since late July.

Love Geek squad. They have always treated me extremely well. They might not be perfect but overall they’ve been perfect enough for me to forget any small imperfect moments. Nobodies perfect but I feel confident and secure with there services.

The reassurance you get for a replacement plan is simply unmatched with Best Buy and their large range of support across America. The competition hardly compares with GeekSquad!

Definitely need to have this to my product and would like to buy in the future

Support is awful. My laptop was not delivered to my apartment and best buy was 0 help. Now I am out $1250 and don’t have a laptop. I was emailed that I’d be refunded then after the fact they say I’m not. Will never buy anything here again.

This is an essential service, if you are a computer hardware person if you are a layman. Get this. If there’s a problem they will fix it or replace it.