Customer Ratings & Reviews

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

These guys are so polite and work extremely fast <

With current electronics prices and the unpredictability of their durability, it feels good to have a protection plan, especially from the place that sold me the item. The protection plan with accidental spill and drop coverage is definitely worth the cost for my laptop.

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

My laptop and I are on the go constantly! With that, I unfortunately break it from time to time with all the wear and tear. Geek Squad has been there every time to fix or replace the item.

I am so happy i purchased this. I accidently spilled some water on my laptop and ruined the mother board. This warranty covered 100% of the repair. Needless to say, i will not be drinking water near my laptop again. Do yourself a favor and buy this additional protection .It saved me almost $400

Hard to say how well this is hopefully I never need it and all goes well. Warranties are always a guessing game and normally I never buy them but with my item it was expensive enough and likelihood of my butter fingers dropping it I took a chance.

I buy the insurance for any device I carry around a lot. I learnt my lesson once when I had liquid spill on my keyboard and the device died. Money down the drain. Best Buy's insurance is pretty good, they don't actually replace the item, but they give you the money back in a Best Buy credit and you can buy anything you want. Not perfect, but still better than a total loss!

Highly recommend using Geek Squad. Over the years I have had a couple of incidents where I was not able to resolve an issue. Geek Squad was a le to resolve the issues in all cases but one via the internet. Tge one where I had to take the computer in was resolved quickly and I have had no issues since.

Such great service in store, online and delivery. Love it.

It is grate to have Greek because if I brake something I know they will have my back and be on my side so I have no worry’s at all of losing or braking my stuff Worth my money

Good plan to have. Would recommend this to have for insurance.

Very good service! Had to have my screen replaced twice and got it back in less than a week both times. Very friendly and understanding!

Havnt need it for this product but have in the past and its worth every penny.

My brother spilled juice on my laptop and geek squad did the best they could to fix it thanks to geek squad.If I didn’t have geek squad I would’ve had to buy a whole new laptop.

We buy all of our computers and electronics at Best Buy just for the Geek Squad protection. I highly recommend it. I work from home & primarily use a laptop. I can't count the number of times over the years that this warranty has saved me. + I have never had any kind of problem w/ having my damaged computer replaced or fixed with this warranty.

It’s good to have , I always purchase insurance anytime I buy electronics from any place. But Best Buy geek squad is good until it’s not, meaning when you run into a issue that’s not covered

Have you geek squad in the past and had great experiences. They are friendly and knowledgeable.