Customer Ratings & Reviews

this has always been our saving grace to our electronics which is why we buy all from best buy

They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

Awesome geek squad protection that confers greater ease of mind when dealing with potentially perishable electronics that might break

Love the idea of having computer functionality with little investment. Too easy to use; especially since I'm an android user anyway.

I have had every question I have asked answered promptly and professionally. When my new dog chewed a part of my cord that I wasn't able to get in your store the agent I spoke to told me exactly where to get it and what to ask for. Well worth the money in my opinion!

I was leary to spend the extra money but it was so worth it!! Within 2 months of having my computer I accidentally dropped it and cracked the screen. My warranty allowed me to have my old computer replaced with a brand new computer with no additional charge!!

My service was great I dealt with a young lady I cannot remember her name I wish I could and her supervisor geek squad manager they did a great job they help me when I was very upset and was able to D escalate the situation I am thankful for them

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

They give me the run around and take so long or have to pay for certain things you though they we're covered

I usually buy electronics and do not add this service but it was recommended by one of the agents so I got it....and little did I know a couple months before it expired I was going to need it.

This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend

They are the best and when it was returned it was like new

Haven't had to use it yet and hope I don't have to It's a bit pricey though.

I haven't needed the warranty yet (fortunately!) but it is a nice security backup for my often times clumsy self. Good insurance as getting a laptop worked on these days usually costs more than you would believe. Think costly car repairs on your BMW!

A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

Having geek squad protection is essential for anything, especially for Mac's