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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,839 reviews
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens in 2 years with ur device you can get a brand new one with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty with the piece of mind that my computer to fully covered if anything were to happen to it. Not much money for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad over Manufacturer's representatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad previously repaired a broken appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-year accidental geek squad protection has been super valuable working well for me so far. geek squad is the most helpful repair crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock on with yer bad self, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything when I bought my laptop for college. They still take good care of my baby as I progress towards graduation. If you spend all that money investing in your gear, why not invest in the maintenance?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no waiting in line service as you walk in. very courteous and knowledgeable. even helped install battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is a great value for the peace of mind. I know that Geek Squad is available for my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pass came with the laptop and a bonus expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth it if you have children who use the laptop a lot. We had laptop screens broken, buttons broken, batteries die, and it was all covered. Make sure you know exactly what is covered, because that changed a few times. The only drawback is that repairs do not take place locally, so typically, you wait 2-3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement made without any hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy add on warranty by GreeKSquad to secure your laptop from unknown issues. The price for the warranty was affordable. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service covers a multiple of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service plan is worth every penny, if your store has a good geek squad staff. They need to have reps who speak clear English with no dialect since this is technical discussions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty with my electrical devices. I’ve had to take multiple devices that have broken within the two years and Best Buy will replace them or give a gift card for the amount paid. You only loose the money paid for the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad whenever my laptop has a problem they fix it in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them!! Can’t recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price worry free coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

    I would recommend this to a friend