Customer Ratings & Reviews

Purchased this warranty with the piece of mind that my computer to fully covered if anything were to happen to it. Not much money for piece of mind.

Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

Worth the money. On top of the manufacturers warrantly.

When I first got my computer, I contacted Geek Squad because I had some questions about it. They were extremely helpful and tried their best to assist me with my needs.

Never liked Dell until now best decision I could have made I love this laptop.

I’ve had my crome book for over a year now luckily I had no issues with it and I use it all the time for work and school but my brother whom also bought the same chromebook had damaged it but the geek squad warranty had no issues with replacing it. It was definitely worth the money.

Dog chewed the power chord of my Asus ROG Zephyrus G14 gaming laptop charger. I bought a new one at Bedtbuy.When a direct replacement couldn't be found they reimbursed me the full $90 i paid for the charger.

Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend

I had one month left on my 2-year protection plan and my laptop screen started flashing. I immediately took it to Geek Squad and they sent it out for repairs. Everything came back as good as new so I’m so thankful I had the protection plan!!!

I've purchased and used this plan for a laptop years ago. It got me a new harddrive that was replaced in 1 day at no cost to me. I also appreciate that the rep didn't make any attempts to render my claim invalid like most companies do.

I purchased 3 year so let's hope it lasts and they don't cut me off like other times.

Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

These policies have stood me in good stead with other computers I've bought from Best Buy. I wouldn't leave the store without one.

The service contracts are good to have but how often do you really use. I'm not sure if it's worth the money. But as long as I buy certain products, I will continue to get the extra service contract.

Always count them in. Great service. I get them on all my products.

Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

I always try to get insurance if I can. I haven’t had the chance to use it yet but what it says it covers is at a reasonable price for what you’re getting and it gives you a piece of mind.

I always buy protection with my devices and honestly, BestBuy does not disappoint. When I have issues, they do everything in their power to get it fixed. You will not regret it!

1-year accidental geek squad protection has been super valuable working well for me so far. geek squad is the most helpful repair crew

I have used this service once before. I can not say enough of the friendly service, finding errors when I get them on my computers, and up date help I believe in geek squad help