Customer Ratings & Reviews

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

very professional all of the geek squad team pus they are always on time.

It's a convenient buy with the laptop I love that it was included.

Have protection for years here and had no issues at best buy

It's a very good service and easy to use they do whatever you have a problem with your PC or computer or any device you have

Covers more than other extended warranties. I like that i can take to local Geek Squad at a nearby Best Buy to get service.

Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.

They help me with my computer and showed me what to do with it

I bought this one for my mother. I have a similar one we both love them. They are great

Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues

I protect all my purchases with Best Buy no matter what

The Geek Squad service plan is worth every penny, if your store has a good geek squad staff. They need to have reps who speak clear English with no dialect since this is technical discussions

It's great to know that I have Geek Squad protection, they are reliable and excellent at what they do. Was definitely worth getting this 2 year warranty because I know they have my back for any product I purchase with warranty.

Its great to know i have insurance if anything happens to my device.

Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

I needed additional protection for this computer especially since it is for my son who is going off to college. He can take it to a Best Buy near his college should something go wrong.

Haven't had to use them yet but glad to know if i need them they are available.