Customer Ratings & Reviews

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

Haven’t had to use it but I think it will Be useful

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues

Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

This is my first hp experience and I am loving it. The screen touch and display is very good. I love the fact that I got it in a very affordable price and got the quality I wanted.

Highly recommend, a bit pricey. However, you never know when you will need to really use it.

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

My son wanted a laptop for his birthday and i bought this one. He loves and I love it. I especially love that I use parental locks on it and through Microsoft. Great laptop.

got this just for the piece of mind since my last laptop got a crack on the screen and I didn't have this

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

They helped me when my lenovo laptop was having issues and they were really nice!

Nice to know I have a little extra warranty, sure hope I don't have to use it tho

All I have not had to use this service yet, the peace of mind it provides me made it well worth the extra cost.

I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.

I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.