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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11724 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 11,724 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always looking out for my device. No reason not to purchase it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Affordable laptop that didn’t break my bank.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Lap top Asus Vivio Worked great for a short time till it was sadly stolen from my suv I was barely getting used to navigating a laptop since I have not been on a Laptop or Desktop in years . Now I am paying for a laptop I don’t have sad I know Ty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank goodness i got a plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooo glad i decided to get protection on my devices because i’ve already had to bring one in for damage and they helped me right away and got it sent off which is awesome! Makes me worry so much less thanks geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional washing machine install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing my washing machine. The technician was punctual, knowledgeable, and made sure everything was working perfectly before leaving. Highly recommend their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of all my needs from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use my geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive i geek squad on my step daughter hp labtop and never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's A Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop and reliable brans and I love the touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed to use this product yet but the peace of mind knowing that I have it is irreplaceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Geek Squad. Completely worth every penny. These guys know there stuff. Every electronici buy has Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use the protection but got it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea! GEEK SQUAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad help me when I need it. They are all so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cares about people! Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service!! Service rep walked me easily through the computer malware issues. Resolved!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you think about it, you are not going to stress if something happens to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assets!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them! Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very kind and gave me the best customer service possible for my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed. I love the convenience of the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite computer so far!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really amazing!! I loved!! I sure recommend to everyone!!

    I would recommend this to a friend