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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 11,839 reviews
  • Rated 5 out of 5 stars

    Protected always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection on all my purchases with Best Buy just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend for safey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have incase of the situation wat ever they mite be better some than nonee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service to your product even if they can't fix the problem your not left in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help selecting the product. He was very professional help me with everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new device purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service excelent service answered and helped with all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional got what I needed thanks to these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is essential for anything, especially for Mac's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chro me book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great company with very knowledgeable employees! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always use Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issues to need to use the protection plan but glad I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called just about questioning stuff very friendly and found out more then was trying to great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must add-on for all high dollar buys. Best buy has the best plan for protection. They'll straight up replace it even if it a year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on a Laptop! It has been a long time since I set up a new computer so I had the Geek Squad do it for me. They were right there at Best Buy and did a wonderful job. Thank you Geeks and Best Buy! I know I will get any help I need and you are just ten minute away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe , not Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

    I would recommend this to a friend