Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11958 reviews
(11,958 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Nice Laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad laptop. Fits my wifes needs for email, internet and documents.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I didn't use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you need this service, but I didn't use it. I bought a protection plan for my laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Repair at your own risk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought my new laptop into Geek Squad because of a latency issue. And I was repeatedly told if it was hardware it would be covered but if the problem was software (and there was no way they could determine which it was) then I would be charged. So sending it off to be repaired although less than a month old, was a risk financially.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeked up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have when purchasing a laptop. Get Geeked up!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
explained great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it but haven't needed to use as of yet. All is good
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
One Call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protect Your Investment...One call and no worries...
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Saved the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my computer and this warranty covered it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great idea!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this service yet but I am so happy that it is available to me.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good coverage on the laptop can be happy about it,
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to enable to make fixes to laptop when required.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
best customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thank you and excellent customer service and thank you
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I don't need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I never need, but glad it will be there is I do.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get geek squad protection for my electronics. Great quality sevice.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get geek squad protection for my electronics. Great quality sevice.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just a phone call away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not very computer savvy so it is reassuring that I have this help available to me
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have taken good care of me every time. No fuss no muss.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is always good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy extra warranty when I buy an electronic product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing we bought extra warranties. Never had a problem returning anything.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Horrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent at North Fayette Pittsburgh was not knowledgeable at all. Took my laptop andcsent to service center when laptop was still under manufacturer warranty. Now they want to charge for the service. Have bern trying to contact Geek Squad manager for over a month. Left voicemail, 2 messages, and an email. Still no response.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Always get GSP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On big purchases, always get the protection plans. Just doesn't make sense to not have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
