Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,786 reviews
  • Rated 5 out of 5 stars

    Laptop Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a great and reliable laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love knowing i have protection for 2 years, it helps me a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that fact that I have protection all year round. I will definitely be buying again!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality assurance!!!! Peace of mind knowing I have this additional protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance if needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary, I purchase Geek Squad protection on all of my electronics when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Place ALot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Of The Employees R Really Friendly & Nice 2 Me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover my six!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop for the price. Nice screen and runs games without lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applied Warranty to Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained in depth about the warranty and helped me not worry about future issues with device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew exactly what they were talking about when I needed help with my lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for college and it’s really reliable for college work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Friendly and Always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

    I would recommend this to a friend