Customer Ratings & Reviews

I love this plan. It has allowed me to get my computer fixed and not pay so much money. Truly, worth the investment.

Bought. Y daughter the laptop for online school and could not give up the geek squad offer knowing that there is bound to be accidents

Super easy to get my product shipped and they kept in contact with the progress of my computer

I really needed this product for me and my family to have

This computer looks and works amazing after installing, I love it, cannot wait to work on it every, keyboard is great.

I love the geek squad they help with everything it’s is always worth the insurance they get the job done

Extremely worth it, always helped me when I need it.

hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful

Must have service for your products! I feel an extra sense of security knowing it’s accessible.

I almost always take GeeK Squad Protection because you never know when things can go wrong. And if you break the cost down over the coverage time it is really inexpensive for peace of mind

So far so good. Have not had any issues with Geek Squad. I appreciate the caring and expertise.

This item was exactly what I wanted. Easy setup. Worked exactly as it should.

Geek squad has always been helpful with all my computer needs. They are courteous and upfront towards me. I recommend getting their services.

The geek squad protection is worth it to me. I am not that good with tech products. With the Geek square, they are a phone call away!

This is the third laptop purchased: one for myself, another as a gift, and another to replace an old laptop. I'll only go to Best Buy.

Excellent job setting everything up. Agents wanted to make sure the customer was happy before leaving.

pretty awesome they covered me for my laptop when i spilled coffee on it accidentally like a dork loved it worth every penny and more

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.