Customer Ratings & Reviews

Great to have , just in case needed thank you. hopefully wont need to use it tho

I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

Great service! Super fast and techs are knowledgeable.

very professional all of the geek squad team pus they are always on time.

It's a very good service and easy to use they do whatever you have a problem with your PC or computer or any device you have

Covers more than other extended warranties. I like that i can take to local Geek Squad at a nearby Best Buy to get service.

Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.

It's a convenient buy with the laptop I love that it was included.

Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

Have protection for years here and had no issues at best buy

It's great to know that I have Geek Squad protection, they are reliable and excellent at what they do. Was definitely worth getting this 2 year warranty because I know they have my back for any product I purchase with warranty.

The Geek Squad service plan is worth every penny, if your store has a good geek squad staff. They need to have reps who speak clear English with no dialect since this is technical discussions

Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues

I bought this one for my mother. I have a similar one we both love them. They are great

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

I needed additional protection for this computer especially since it is for my son who is going off to college. He can take it to a Best Buy near his college should something go wrong.

They help me with my computer and showed me what to do with it

I protect all my purchases with Best Buy no matter what

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection