Customer Ratings & Reviews

Works well for my kids virtual they are able to play games and more.

my tablet wasn't working so when I brought it in I was able to get a full refund in store credit which I used to get a fabulous new laptop

great store , best customer service named Sam . Sam is very kind and considerate ,hope he gets this to his manager.

Excellent buy and it is great social media,with games

This is a great product to have with your laptop. They are always fast when you need assistance in fixing an issue.

Peace of mind for me. Not a very computer minded person. I am so happy I have a professional team to support me.

NO ISSUES SO FAR, MORE THAN EXPECTED TO LAST, GREAT QUALITY THUS FAR.

Like Love It Best I’ve Ever had

The agents help me with my computer and led me to learn

I purchase this service as a "just in case" feature. A no worry feature to have.

Fantastic coverage. Will continue to buy all my electronics and appliances from Best Buy.

What's not to like about this service/insurance? Sure it's expensive, but it would most likely cost more to fix, or replace without this investment protection.

good warranty and makes me buy from best buy because i can trust my products will last

I’m thankful for the extra coverage you provide for your products and that you’ve simplified the service.

The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

This laptop is high quality, elegant, fancy y ligh.

They actually repair what you device needs and if the device can't be repaired they gave you gift card with the amount of money you paid to purchase any new device.

I love the Geek Squad there a great bunch. They have great specialty in all your electronics problem, no matter how big or small

I needed a laptop to supplement my desktop, so I went to Best Buy to take a look. I found the exact one I was looking for. An HP Envy 17.3" laptop with w/touchscreen. I've been using it now for 8 months, and it has been beautiful. I couldn't be happier with my choice.

Geek squad was so ready to repair my laptop after i broke my screen. The support they give is immense. They mean what they say. It’s worth it