Customer Ratings & Reviews

I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.

I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.

Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

great service excelent service answered and helped with all my needs

Service was exceptional got what I needed thanks to these guys

Very reliable service to your product even if they can't fix the problem your not left in the dark

Great help selecting the product. He was very professional help me with everything I need.

Having geek squad protection is essential for anything, especially for Mac's

Geek squad is a great company with very knowledgeable employees! Would recommend!

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.

Never had an issues to need to use the protection plan but glad I have it in case I need it.

Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

I called just about questioning stuff very friendly and found out more then was trying to great people

The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

Excellent service. Easy to use, and quick response

This is an absolute must add-on for all high dollar buys. Best buy has the best plan for protection. They'll straight up replace it even if it a year old.

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!