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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 11,839 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always gets it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always gets it done right and will keep you updated with status of availability and project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Protection installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but years ago when I did, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassel protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover my six!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a kid? It's worth it! Reassurance that there is some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet but hope they are there when need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrimebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, knowledgeable of product, will recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad before and it's worth having their protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for my pricy gadgets puts the mind at ease

    I would recommend this to a friend