Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11839 reviews
(11,839 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad always gets it done right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad always gets it done right and will keep you updated with status of availability and project.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.
Rated 5 out of 5 stars
Protection installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this yet but years ago when I did, it was great.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No Hassel protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love my coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cover my six!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a kid? It's worth it! Reassurance that there is some protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use yet but hope they are there when need them.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Chrimebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Service, knowledgeable of product, will recommend
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad has your back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Geek Squad before and it's worth having their protection.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection for my pricy gadgets puts the mind at ease
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
