Customer Ratings & Reviews

The geek squad helped me fix a issue that i struggled with on my laptop.

Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

I got the protection for 3 years so I wouldn't have to worry.

I haven't had to use it yet but I'm thankful it's there just in case.

Agents are always helpful and imformative. Worth the money just in case.

As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

The picture shown is distorted but items are well made.

The Geek SQUAD Are There When You Need HELP The Help !!

Having this pre-installed was a time & stress saver. Geek Squad also transferred all of my files & folders from my old pc to my new one. When I picked up my pc from them it was ready to use.

This was purchased to cover my college students new laptop. I hope to not need it, but with classes taking place online wherever my student wants to go, I'd rather be protected.

Excellent customer service. We love the store we would shop there every day if given the choice.

This was a great add-on to have since the reason I needed a new laptop was because something spilled on my old one. I luckily hadn't had to use it but like the added protections

Took care of my laptop when damaged, easy & fast service

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

I always purchase the Geek Squad protection for my computer/software needs. I am not very computer savvy so it is a great service to keep the laptop running smoothly. I also like it for repairs if I managed to break something.