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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 11,957 reviews
  • Rated 4 out of 5 stars

    Good, but expensive to use only once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident prone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought it. I am accident prone and fear I will spill on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Investment Protection for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product definitely a good buy. Recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through for me !! I think it's worth every dime !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When the unexpected happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan covers the accidents that happen when we least expect them to. Screen breaks, covered. Spill your coffee on keyboard, covered. Peace of mind for your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, easy to make appointments when needed. Security for college kids away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great way to save money on all my electronics needs and repairs. I have used my Geek Squad Protection a few times this year and would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Chromebook Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There when I need support for my new laptop I use for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is great. I know from past experience that they take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, never leave home without it..ha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive and professional team. Very satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they gave me no issues with giving me credit for a item that couldn't be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just book an appointment or call geek squad and they will definitely take care of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD...THE BEST SERVICE @BestBUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple...Get Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly

    I would recommend this to a friend