Customer Ratings & Reviews

I have not had to use this geek squad protection but it gives me peace of mind that I have it in case of an emergency.

The geek squad helped me fix my tablet after an accident. Very helpful!!

Always great service, kind and courteous service when on the phone or in person . Service has come in handy numerous times and worth the cost.

Haven't needed to use it yet. Only called in once to see about a price match on the laptop which they took care of right away. Only problem I've had is when you call in your on hold forever before you finally get to talk with someone.

The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

We currently purchased a Lap-top at best buy and are very happy with it, And let me tell you I bought a one year Geek Squad plan for it and i have peace of mind for a small price

I've never had to use it, but I know that Geek Squad has done a good job for me in the past on most things, and I am confident that they well on this product as well.

Useful thing to have since I have purchased a very expensive laptop that I use for work purposes. I don't have to worry about any accidental damage with this service.

Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

Worth every penny to have peace of mind! If you have little ones (2 or 4 legged) or are just prone to spills, drops, or other mishaps, this is invaluable!

Have not had to use the Greek Squad and hope I don’t have to.

Love having the Qeek Squad! They have saved me several times, cleaned up my laptop to make it run faster, backed up my old lap top! They are great!!!!

Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.

I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

I wouldn't have it any other way. I know there is a high likelihood that I am going to break my new electronic and this helps put my mind at ease.

Geek Squad is a good back up to have, My daughter's laptop screen was acting up. They replaced it no issues

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out

I usually dont buy extended warranties. But this was a good price and gives peace of mind