Customer Ratings & Reviews

I got 3 microsoft surface pro laptops from BestBuy and i got all of them GeekSquad protection. Good to have this for peace of mind.

No issues with Geek squad support in the past. I had Geek squad protection on other devices and if anything went wrong they always take care of it.

Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

I haven’t used the Geek squad yet but it’s reassuring to know that they are available if I need them

Like that they will explain things for you to understand

Geek Squad is always ready to come forto your recue. They do not only provide you excellent technical services, but do it always with a great disposition to help

Better safe then sorry , gives you peace of mind for worst case scenarios.

I have not used this for the computer I purchased but nice to have the assurance that the laptop my 10 year old uses is covered in case something breaks.

Geek Squad has been very helpful each time I have purchased this service

They have always been good to me and fair I am glad I choose to go to these gentlemen

With kids like mine you have to make sure to get insurance on everything for peace of mind. Haven’t filed a claim but it’s nice having peace of mind.

I always like to purchase a warranty with my items comes in handy if you like your products send you more money and we purchasing it over again you are paying someone else to fix it without the warranty

Always works great! Customer service always has no issue with broken items! Thank you!

I think the geek Squad protection is worth every penny! Qualified and helpful techs that actually know what they are doing.

Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

We use our laptops in all types of conditions and this product offers the type of protection we need to feel comfortable taking our laptops where we go!

Excellent help with a computer issue I was having with my PC

A relief to have this as a back up for the first year.

Nice package protection with extra benefits. Bang for the buck!