Customer Ratings & Reviews

At one time I wouldn’t purchase the Geek squad’s services, but I did recently. These techs well trained and communicative. They made me feel confident in their abilities and calmed me down when I was frantic that my laptop wasn’t going to work ever again. When it was fixed. They told me in layman‘s terms what the issue was and what to do with the future.

just in case something happens it is good to have this protection.

I can’t say enough bout how good geek squad performance is had laptop which was lagging five years old brought it in had it moving like new laptop only reason purchased new laptop is this one was getting outdated-had many different things fixed through years always had problems resolved. Now free virus protection incorporated into this service

I have had excellent experience with the Geek Squad any time I had interacted with them. Their knowledge and expertise are second to none while the friendly Customer Service is absolutely amazing.

I got on my daughters laptop before she left for school. About a year or so after having the laptop her fan went bad, Was easy to make an appointment to have assessed, they had to send the laptop out for repair. They kept us informed of the status every step of the way. She had t had any issues since getting it back. Can’t imagine what it would have cost if I didn’t have the coverage!

I have always found Geek Squad to be very responsive and the work they do is top notch

the agent was so nice when my mac m2 started acting up. quick and easy, glad i got the service

I always have great results purchasing Geek sqaud protection. My brand new computer (refurbished) had a blown speaker. They fixed it and I had my computer back within 2 weeks. I will always add this service because you just never know. Well worth the added cost each time.

Greek squad is awesome. Definitely would recommend if you have electronic purchases

Well worth the purchase. My husband dropped my new laptop 5 days after purchase and the screen shattered. Thankfully I purchased the warranty at the same time as the computer. All has been fixed and works well.

Was able to replace my laptop charger after it stopped working. Although they were unable to replace the part themselves, they were able to refund the cost of a replacement ordered through a third-party.

Compact and very fucntional. Easy to use. Overall, a great product!

Geek Squad service is always great. I've only used them a few times but the techs have always been above and beyond. They're so helpful and very kind. Always have solved my issues with quickness and kindness.

Haven't had to use the Geek Squad's services for this computer but have been very satisfied when they've cured my computer in the past. Knowing that they are there for a nominal yearly fee is very reassuring.

I have alit of gadgets and I have leaned over the years that one of the best thing to get when buying electronics is some kind of protection. I love geek squad protection from Best Buy. Very affordable and the squad is very helpful if you have a problem. Also the price is great to me. I purchase alit if high end electronics and I always protect a high value investment.

It’s very easy to setup an appointment with GeekSquad. I’ve had to use them twice for a broken screen and broken usb port on a laptop.

I've had this laptop for about a month now and it's been working great. I installed some programs to be used for 3d printing and the cricut. And still running well. Will update as the time.goes

Good service for a good price . All ways good to have protection for your assets.

I purchased the accidental protection for my ASUS Chromebook due to having little ones in my home. However, I am hoping I don't have to use it.

we love having our 1-year extended warranty because sometimes the factory does not cover everything the initial warranty so when we have Best buy we know that it'll be covered The Price is Right my wife loves to get the warranties I love to get to warranties my teenager loves getting warranties there's no way we would not get a warranty without buying any product from Best buy thanks Best buy