Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11912 reviews
(11,912 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Get the protection insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get your three-year protection specially for any mishaps that could happen when you’re gaming. I recommend getting it because all that money you spend and you have a problem or he happens area control you’ll need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad will fix it or replace it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protect your investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just get it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't think about it...just get it. You may not need it. Hope you don't, But if you do... Plus, Best Buy will give you your original purchase price as credit towards something else if you change your mind a couple months down the road. Amazing! Highly recommend.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It paid for itself for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get a free replacement laptop on the 3rd anniversary of the warranty. Can't beat that!! I always get extended warranties on my cars as well, and i must say this turned out just fine! For an expensive laptop, this is the way to go.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been with Geek Squad in the past and have purchased a 3 year protection plan in the past as well. My last purchase with Geek Squad was actually today (December 31, 2021) and needless to say, it was worth it in the past and still is.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek repaired screen super quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cracked screen was promptly and complimentary repaired, which exceeded my expectations.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 year geek squad protection plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my wife a new lap top and there was no way I wasn't going to get a protection plan. This is a must have. There are so many ways to damage a lap top and if you have grandkids running around the house than you already know... I would recommend this to anyone!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommended if you don’t want to pay for repairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me piece of mind knowing my laptop is covered
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hoping to not need this…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happiest when we DON’T need to use these guys, but they’ve always been prompt and efficient when needed previously.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Additional Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
QUEEK squad helped me set up my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can call or text the agent for assistance. They are very knowledgeable & provide great customer service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad got my laptop fixed fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent. Representative was curtious and helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Top service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get my 3 units checked twice a year and the only additional cost is my time and gas money. They check it out in store and clean the drives for me. great value. Usually they are on schedule which is a great benefit when you have to travel 40 miles each way.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tech Problems? My Go To Source is Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been exceedingly happy with Geek Squad ever since I discovered them in 2018. Their support has been invaluable in allowing me to run my small business economically with great tech support.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I always do when I make a purchase I purchased Geek Squad service on my new computer. The Geeks have never let me down. At my Best Buy my Geek has been Vu. The young man is great, great and more great. A beautiful personality and has a wealth of knowledge to share. Thank you Vu.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plan for the price since the laptop was 1000.00. And got it for a teenager
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Here’s for hoping I won’t need it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is way more affordable than many others. I have not had to use them yet but I’m confident it will be a good experience. I like how there’s an app where all the info I need is maintained. It beats saving receipts.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad you're satisfied with the experience so far! We try to make the process as simple as possible, especially if we need to use the protection. If you have any questions, feel free to reach out to us.
