Customer Ratings & Reviews

Always buy the Geek Squad warranty. Great value for the peace of mind. If Geek Squad can't fix it but something new!

I have geek squad service on every device and appliance I have purchased. While no one wants to have to use it, when you need it, you'll be glad you have it. They come right out to your home!

When my laptop had some issues, I could just return it get a better one with paying the difference. The first branch I visit did not honor this warranty, so I had to visit another one. It’s worth it but there could be some branches which try not to honor this.

This is a great program. Every time I have had a issue they were either able to fix it or give me my money back for another item!

Great coverage for price. Glad I was able to purchase this for the computer.

Transferring all my data and getting my new laptop fully functioning within just a day was fantastic! They did a thorough job and quick help when we had to make one adjustment. love the Geek Squad!

The protection plan saved me when the warranty on the device expired and it broke suddenly, allowing me to purchase a new one at no cost.

I used the service several times and it saved me a lot of money on service and parts.

So far the money I have spent has saved me a bunch of money. The only negative is during the pandemic getting service with out waiting a lot of time has been difficult. Also it is very difficult to schedule any time without waiting 1 week or longer. If you need help now it is almost unheard of. So this has been a problem.

Hopefully, I’ll never need this but the plan is diverse in its protections, especially for laptops that will be moved around a lot.

Took my brand new laptop up here for the first time and got my computer optimized and more storage added onto it. The men there were very helpful and informative on some things I did not know after purchasing a gaming computer. Definitely recommend.

This was a gift for my daughter for school work and it works amazing. Haven’t had any problems and if I had any questions geek squad was ready to help

Good service, I haven't used this service protection on several items and they are really helpful

That plan is awesome Accidents happen And they'll replace her fix it that's great news

Very thankful to have extra coverage! Would recommend this to everyone!!!

This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.

This protections gives me comfort in knowing that I can make one phone call and take my product in for service. I do not want to worry about not having it when I need it; so, I bought this service to ensure that I can get it back up and running.

I refuse to buy computers or have computers I am responsible for maintained by any other place. Chesapeake Square Geek Squad is an AWESOME group of people. Life happens, pushing the wrong button happens, having critters run across the keyboard happens, the Chesapeake Square Geek Squad has fixed them all

This is well worth it if you have children who use the laptop a lot. We had laptop screens broken, buttons broken, batteries die, and it was all covered. Make sure you know exactly what is covered, because that changed a few times. The only drawback is that repairs do not take place locally, so typically, you wait 2-3 weeks.