Customer Ratings & Reviews

Awesome house computer for simple stuff to do for yourself and kids

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

I had this in my previous laptop and it was a life saver. Turned in my laptop after a year and a half for blue screen issues and it couldn’t be fixed so I ended up getting an upgrade with their junk out process.

Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.

The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

Previously bought item broke before 4 years, great to have a new plan

Great! And essential. Recomend addind in any purchase.

Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!

I really like my laptop. works well for the price I paid

Have had to use Geek Squad several times on different items and have been very happy that I bought it. Bought this to put on my granddaughter's computers and I don't have to worry about the because I know they are covered. Worth the extra money.

This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

The promise of being able to take my notebook to my local BestBuy when I have an issue is very attractive. I have not had to use it yet and I hope I never will but, if something does go wrong, knowing that BB has my back is comforting.

There are certain things I buy the geek squad protection on - and it's usually on the expensive ones. Worth it to me for being a klutz and with small children who can damage anything at the blink of an eye.

Great add on! Definitely a must have when your laptop gets delivered to the wrong address!!

There are the best in the business. I have never had an issue

Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics

Love having the geek squad! Everything I open from Best Buy, is covered by geek squad, they go above & beyond to help in any situation that may arise.