Customer Ratings & Reviews

Always professional service. Very knowledgeable staff.

Bought as a backup in case I run into issues with our new laptop… I did not.

I consistently get the Geek Squad protection plans, and have never been disappointed that I got it. I have used them more often than not. Worth the price.

Buying experience great; great geek squad is great

The computer has its one year warranty but we bought this extended one in case our grandson dropped it

The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

I normally don't buy warranties, but with the added peace of mind for accidental damage protection I can now enjoy my laptop anywhere. I would suggest this for anyone who plans to travel with their laptop.

I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

Geek squad is such a great thing to have. This is my second time purchasing an item with geek squad protection. Can’t buy an item without it!

I wanted to be covered in case of accidents when it comes to my new Lenovo Yoga laptop.

It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!

They offer repairs for little to know cost, depending on what needs to be repaired. They offer discounts on some purchase's warranty. And etc.

Iv use the squad a few times they always resolved my issue on laptop

Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.

Geek Squad has come a long way. They are so awesome! i have used the in store service as well as email and phone communications. Knowledgeable , ready to help and fix whatever needs to be fixed or changed.

It works well. Easy to install. Easy to understand

Purchased the geek squad offer and well worth it!!!

Haven't had to try this so far but had previous experience with geek squad that was great

purchased a really good laptop and what to have covered just in case something happens, that is why I purchased the GREEK SQUAD accidental protection plan.