Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11839 reviews
(11,839 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
No title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful great guys hard-working always need them smart efficient know what they’re doing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it just in case, knock on wood never used them yet.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
⭐️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad transfer my data.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spilled a drink on my laptop, and I had to buy a new one. Geek Squad was able to transfer data from my old one to my new lap.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have. It took no time to get my last laptop repaired. Easy process to navigate. Geek Squad inside Best Buy Peoria is top notch.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Better Safe Than Sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always try and insure my equipment for the unexpected waiting to happen.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have protection for our expensive devices. Peace of mind is priceless! Can't go wrong with a little extra protection!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to use this service and the Geek Squad fixed my issue quickly and easily.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service... thank you.. very happy..my son is happy!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and great customer service.. satisfied customer!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Tried to use it, cannot see any value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Very useful based on my grandson's track record
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson goes through IPhone screens like they are candy. Knowing that I have the Geek squad in my corner for his new laptop definitely gives me a sense of relief!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughters computer. Very glad to have the support and service in case it’s needed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Horrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent at North Fayette Pittsburgh was not knowledgeable at all. Took my laptop andcsent to service center when laptop was still under manufacturer warranty. Now they want to charge for the service. Have bern trying to contact Geek Squad manager for over a month. Left voicemail, 2 messages, and an email. Still no response.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty that provides all the coverage you need for problems & accidents that you may encounter. Excellent coverage for everyone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Everyone needs one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my alexa in my car!! Really convenient. .
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I don't buy items unless they include protection. Even when I have had to use Geek Squad, their service is quick and efficient!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Deb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad I purchased the insurance for my laptop because you never know if something will happen, so be on the safe side.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, very efficient and cordial on there help.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
