Customer Ratings & Reviews

Nice to have added protection since spills are so easy to occur

I always recommend getting the protection. It is worth the money. Have had to use it twice on different products.

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Don't be a dummy get the protection, I mean who doesn't protect there investments.

It was to give for my mom's business. And she loves that it's easy to handle.

Highly recommended the best price in Las Vegas to all best buy customers this is your target. A+A+A+

Highly recommended the best price in Las Vegas to all best buy customers this is your target. A+A+A+

Always keep some kind of protection plan on our devices if possible. I do recommend if at all possible.

Geek squad techs were very helpful and knowledgeable about their products. Great service!

Great protection to have, I can always reach out to a representative any time of day and easy to install

Haven’t needed to use but has always been a great peace of mind product/service. Always worth the price

I came to the store just to see the prices and ended up buying a Laptop for mi, I love my laptop

Every big item i buy at Best buy i always get the protection. It does come in handy when need it

I was fortunate enough to not have to use this but it sure was a great peace of mind to have it in case something did happen.

I always purchase the protection and Best Buy always fixes the situation should it ever need fixed or replaced.

It works great on my devices i like it so far cant wait to see wat new features come next

Chromebook wasnt working right. We took it in and was fixed in no time

Even though I haven't needed to ask anything of the Geek Squad yet it's nice to know they are there and ready to help me if and when I need them!

Covers everything so im at ease knowing that i can get it serviced if neccesary

Fairly expensive protection plan, do your own cost benefit analysis. Needed for non techie types who get frustrated and spill or pound on computers