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Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 11,918 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents and service for the money. They are knowledgeable about m9st anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend that everyone buy this for there produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that everyone purchase a plan when they purchase a laptop or phone as it always helped me out .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of Geek Squad and feel better about knowing I have support if something goes awry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my experience with the first computer I purchased they helped me right away and replaced my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the Gerk Squad yet for this product yet, I'm excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the GS protection on electronics you don't want to pay to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my kids talked into this I thought it was a waste. We have used it so many times!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time, this service was worry free but now it is beyond confusing. I will get bombarded by security software updates needed and then when I try to download from my membership site on mybestbuy, the codes are expired. Nothing works. Overall having been a member for over a decade, I deserve a better service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway great to know if we ever have a problem with any electrical product from best buy is covered by geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have a protection plan makes me feel at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan! It's come in handy more than once. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy any device you will need Geek Squad Protection to replace or fix your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty protection and when I need to take or call for repair, they are very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and coverage is great on damage or liquid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and I really enjoyed it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should get this!! It has saved me so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have this when it comes to laptops !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but I'm glad to know it's there if something decides to go haywire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. But if I do at least have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they offer it, always better for peace of mind to get the coverage. Even if you don’t use it

    I would recommend this to a friend